Privacy policy

Privacy Policy

Last updated: January 21, 2026

Celestine Lives (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from celestinelives.com (the “Site”) or opt into our SMS or email marketing programs.

 

 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse, we also collect information about:

  • Pages or products viewed

  • How you interact with the Site

  • Referring websites or search terms

This information is referred to as Device Information.

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

This is referred to as Order Information.

 

 

SMS Marketing & Mobile Messaging

By opting into SMS marketing from Celestine Lives, you consent to receive text messages related to:

  • Order confirmations and updates

  • Promotional messages

  • Cart reminders

  • Exclusive drops or announcements

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message or contacting us directly.

 

 

SMS Abandoned Cart Tracking

Celestine Lives uses cookies and similar tracking technologies to track items you place into your shopping cart, including when a cart has been abandoned.

This information may be used to determine when to send abandoned cart reminder messages via SMS, if you have opted into SMS communications.

 

 

How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process payments

  • Communicate with you

  • Provide customer support

  • Send transactional and marketing messages (email and SMS, if opted in)

  • Screen orders for potential risk or fraud

  • Improve and optimize our Site and marketing efforts

 

Sharing Your Personal Information

We share your personal information with trusted third-party service providers to help us operate our business, including:

  • Shopify (ecommerce platform)

  • Klaviyo (email and SMS marketing)

  • Payment processors

  • Shipping carriers

SMS Data Protection

Text messaging opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties for their marketing purposes.

This excludes messaging originator opt-in data and consent; such information will not be shared with any third parties.

 

 

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Track cart activity

  • Enable abandoned cart reminders

  • Understand Site performance

You can control cookies through your browser settings, though disabling cookies may affect Site functionality.

 

 

Location Information

We do not actively track precise location data.

Any general location information (such as city or state) is inferred from IP address and used solely for:

  • Fraud prevention

  • Analytics

  • Order processing

 

Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:

  • Adjusting your browser or device settings

  • Unsubscribing from emails or SMS

  • Contacting us directly

 

Data Retention

We retain Order Information for our records unless and until you ask us to delete this information, except where required by law.

 

 

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

 

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

 

 

Contact Us

For more information about our privacy practices or to make a request, contact us at:

Email: support@celestinelives.com